Privacy Policy

Last updated: 08 June 2026

This Privacy Policy explains how GameDay Kits collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or interact with us on WhatsApp, email, or social media.

GameDay Kits is a South African online store selling South Africa Home and Away football shirts, kids shirts, bundles, and selected custom name and number shirt options.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

1. Information we collect

We may collect the following information from you:

Your name and surname
Email address
Phone number
Delivery address
Billing details
Order details
Product size, colour, and customisation requests
WhatsApp, email, or contact form messages
Payment confirmation details
Website usage information such as pages visited, device type, browser type, and approximate location

We only collect information that is needed to process orders, deliver products, provide customer support, improve our store, and communicate with customers.

2. How we use your information

We may use your personal information to:

Process and fulfil your order
Confirm your order details
Arrange delivery
Provide customer support
Respond to WhatsApp, email, or website enquiries
Send order updates
Assist with returns, exchanges, or delivery issues
Prevent fraud and protect our store
Improve our website and customer experience
Send marketing updates, promotions, or new drop alerts where you have agreed to receive them

You can unsubscribe from marketing communication at any time.

3. Payment information

GameDay Kits does not store your full card details.

Payments are processed through secure third-party payment providers. These providers may collect and process payment information in order to complete your transaction securely.

We may receive limited payment confirmation information, such as whether your payment was successful, the order amount, and transaction reference details.

4. Sharing of personal information

We do not sell your personal information.

We may share only the necessary information with trusted third parties who help us operate our store and complete your order, including:

Shopify and website service providers
Payment providers
Courier and delivery partners
Customer support and communication tools
Fraud prevention and security service providers
Legal or regulatory authorities where required by law

These third parties may only use your information for the purpose of providing their services to us or complying with legal requirements.

5. Delivery information

To deliver your order, we may share your name, phone number, delivery address, and order details with our courier or delivery partners.

Customers are responsible for providing accurate delivery information. GameDay Kits will not be responsible for delays caused by incorrect or incomplete delivery details provided by the customer.

6. Cookies and website tracking

Our website may use cookies and similar technologies to improve your shopping experience, remember preferences, analyse website traffic, and support marketing or advertising performance.

You can control or disable cookies through your browser settings, but some parts of the website may not work correctly if cookies are disabled.

7. Marketing communication

If you subscribe to our mailing list, contact us on WhatsApp, or agree to receive updates, we may send you marketing communication about new drops, promotions, product updates, or special offers.

You may opt out at any time by unsubscribing from emails or asking us to stop sending promotional messages.

8. Protection of personal information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Although we take security seriously, no online system is completely risk-free. Customers should also take care when sharing personal information online.

9. POPIA compliance

GameDay Kits respects your privacy and aims to process personal information in line with the Protection of Personal Information Act, 2013, also known as POPIA.

We process personal information lawfully, fairly, and only for legitimate business purposes related to our online store, orders, customer support, delivery, marketing, and legal compliance.

10. How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purpose for which it was collected, including order processing, delivery, customer support, accounting, legal, tax, and record-keeping requirements.

When information is no longer needed, we will take reasonable steps to delete, destroy, or de-identify it.

11. Your rights

You may request to:

Access the personal information we hold about you
Correct or update your personal information
Ask us to delete your personal information, where legally possible
Withdraw consent for marketing communication
Object to certain processing of your personal information

To make a request, contact us using the details below.

12. Children’s privacy

Our store is intended for general online shopping. If you are under 18, please use our website with the permission or assistance of a parent or guardian.

We do not knowingly collect personal information from children without appropriate consent.

13. Links to other websites

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices, security, or content of third-party websites.

Customers should review the privacy policies of those websites before sharing personal information with them.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

15. Contact us

For privacy questions, customer support, or personal information requests, contact us:

Email: support@gamedaykits.co.za
WhatsApp: +27 60 815 3710
Location: Pretoria, South Africa