FAQ

Find answers to the most common questions about ordering from GameDay Kits.

How long does delivery take?

Delivery usually takes 3–5 working days after dispatch, depending on your location, courier availability, and order details.

Yes. GameDay Kits delivers nationwide across South Africa, including major cities, towns, and selected outlying areas.

You can place your order directly on our website.

Choose your shirt, select your size, add it to cart, and complete checkout. If you need help before ordering, you can contact us on WhatsApp.

WhatsApp: +27 60 815 3710

Yes. You can message us on WhatsApp for size help, product questions, or order support before checkout.

For the fastest service, please tell us which shirt, size, and quantity you want.

Selected shirts are available from XS to 2XL, depending on stock availability.

Kids sizes may also be available depending on the product.

Please check our Size Guide before placing your order.

Football shirts can sometimes fit slightly slimmer than normal T-shirts. For a more relaxed fit, we recommend taking one size up.

If you are unsure, message us on WhatsApp before ordering.

Size exchanges may be accepted if the item is unused, unworn, unwashed, in original condition, and the request is made within the return period.

Replacement sizes depend on stock availability.

Please read our Returns, Exchanges & Refunds page before ordering.

Custom name and number shirts may not be returned or exchanged unless the item is defective or incorrect due to an error from GameDay Kits.

Please check your spelling, number, size, colour, and all custom details carefully before placing your order.

Selected custom name and number shirt options may be available depending on stock and availability.

Custom orders may take longer to process before dispatch.

If you receive the wrong item, contact us as soon as possible with your order number and clear photos of the item.

If the issue is confirmed, we will assist with a replacement, exchange, store credit, or refund depending on the situation.

If your item arrives damaged, contact us immediately with your order number, photos of the item, and a short explanation of the issue.

We will review the case and assist accordingly.

Delivery fees may not be refundable unless the return is due to an error by GameDay Kits or a confirmed faulty item.

GameDay Kits operates mainly as an online store.

For support, sizing help, or order questions, please contact us on WhatsApp or email.

You can contact us using the details below:

WhatsApp: +27 60 815 3710
Email: support@gamedaykits.co.za
Location: Pretoria, South Africa

We aim to respond as soon as possible during normal business hours.